FAQ
Everything you need to know about our coffee, ordering, and delivery.
All of our coffee beans are freshly roasted in Pendle Hills, Sydney, Australia. We roast in small batches to ensure maximum freshness and flavour in every bag we send out.
We roast to order — your beans are roasted shortly before being packaged and dispatched. Expect peak freshness within days of ordering. Store in an airtight container away from heat and use within 4–6 weeks.
Yes! We offer completely free shipping on every order, anywhere in Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide, and all regional areas. No minimum spend required.
Orders are dispatched within 1–3 business days after roasting. Delivery typically takes 2–7 business days depending on your location across Australia.
Yes. You can select whole beans or your preferred grind type when adding a product to your cart. We grind fresh to your specification before dispatching.
Mocha Delight is our signature award-winning blend, celebrated for its smooth chocolate and caramel notes with perfectly balanced acidity. It's ideal for espresso, flat white, cappuccino, or long black.
Yes, we offer certified organic coffee beans sourced from sustainable, chemical-free farms. Our organic range is freshly roasted in Sydney and ships free across Australia.
Our decaf coffee is carefully processed to preserve full flavour, resulting in a smooth and satisfying cup — all the taste, none of the caffeine. Perfect for evenings or caffeine-sensitive coffee lovers.
The variety pack includes four of our best blends — Faithful, Mocha Delight, Organic, and Awakening. Perfect for exploring our full range before committing to a favourite.
As coffee is roasted fresh to order, we are unable to accept returns on opened bags. If there is any issue with your order, please contact us within 7 days of receiving it and we will do everything we can to make it right.
Still have a question? We'd love to help.
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