Return/Refund Policy

Returns Policy

Coffee Purchases

At Wake Me Up Coffee we go to great lengths to offer the highest quality roasted coffee we can. We have strict quality standards and don't believe in selling a second-rate product, it is with this in mind that we cannot guarantee refunds on coffee purchases. if you have purchased roasted coffee beans from us at Wake Me Up Coffee and are not satisfied please contact us at

Merchandise Purchases

We want you to be 100% happy with your purchase, so we have a 14 day return policy. If for any reason you are not satisfied with your purchase please contact us via for a replacement. Please send us your details, purchase date, the order number, which items, how many you are returning, and the reason for the return. Please return the goods to us within 14 days of the ship date to: 

Factory C1,
1 Campbell Parade
Manly Vale 2093 NSW

Please note:

-Merchandise items must be returned in original new condition including all original packaging. If the purchase appears to be used you will not be refunded.
-Original shipping charges are nonrefundable.
-All return shipping charges must be prepaid.

If the goods are faulty, or are different to the product purchased on the website or don't function properly get in touch and we'll get a replacement product to you as soon as possible or offer a credit or exchange.